System roles are predefined roles that control how a user interacts with the Appivo Platform. Under the Available roles section comes System roles. To assign a system role to a user. From the MyApps page, go to the left menu, select Navigate > Users. Click on the user to assign system roles.
Under the Available Roles, select the specific role by clicking > Assign. The system role gets selected under the specific app.
Description of fields:
Password Management and Authentication
An Administrator can manage authentication settings for users. Specifically, an administrator can send a password reset message and toggle 2FA settings.From the MyApps page, go to the left menu, select Navigate > Users > select the user having an issue with password. Click > Edit Profile.
Click > Reset Password button, and a message will be sent to the registered email and mobile number to reset or change the password.
If two factor authentication is enabled and causing an issue, under the Reset Two Factor Authentication tab click on the REMOVE TWO FACTOR AUTHENTICATION button to disable 2FA for the specific user.